Privacy
Privacy
Policy
Your privacy matters to us. This policy explains what information we collect when you visit our website or stay with us, how we use it, and the choices you have. Boilerplate pending legal review.
Information we collect
When you make a reservation, join our Valued Hotel Guest program, sign up for our newsletter, or submit a form on this site, we collect the information you provide, such as your name, email address and phone number, mailing address, and payment details needed to complete your booking.
Like most websites, we also collect certain information automatically, including your IP address, browser type, pages visited, and referring pages, through cookies and similar technologies.
How we use your information
We use your information to process reservations and payments, provide the services you request, personalize your stay, respond to your inquiries, administer our loyalty program and, with your consent, send you offers and news from Cavalry Court and the Valencia Collection.
Sharing of information
We do not sell your personal information. We share it only with service providers who help us operate our business (such as our reservations platform, email provider, and payment processors), with other properties in the Valencia Collection, and when required by law.
Cookies & analytics
This site uses cookies and analytics tools to understand how visitors use our pages and to improve the experience. You can control cookies through your browser settings; disabling them may limit some site features.
Email communications
If you have opted into our newsletter or loyalty program emails, you can unsubscribe at any time using the link in any message. Transactional emails about your reservations will still be sent as needed.
Data security & retention
We use commercially reasonable safeguards to protect your information and retain it only as long as needed for the purposes described here or as required by law.
Your rights & choices
Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to opt out of certain uses. To exercise these rights, contact us using the details below.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.
Contact us
Questions about this policy or your information? Email info@valenciagroup.com or call 979.500.3950.